Terms of Service
These terms of service govern your use of the metanovae website and services. By accessing or using our services, you agree to be bound by these terms.
Last updated: 15th January 2026
Acceptance of Terms
By accessing and using the metanovae website and services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use our services. If you do not agree to these terms, you should not access or use our website or services.
metanovae Ltd, a company registered in Malta with registration number C34162, reserves the right to update these terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
Description of Services
metanovae provides fitness client progress reporting systems and related technology services to gyms, fitness centres, and personal trainers. Our services include but are not limited to:
- Real-time progress tracking systems
- Visual performance analytics and reporting
- System integration services
- Custom reporting solutions
- Technical support and training
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to users.
User Obligations
As a user of our services, you agree to:
- Provide accurate, current, and complete information when required
- Maintain the security of your account credentials and notify us immediately of any unauthorised use
- Use our services only for lawful purposes and in accordance with these terms
- Not attempt to gain unauthorised access to our systems or interfere with our services
- Comply with all applicable laws and regulations when using our services
- Respect the intellectual property rights of metanovae and third parties
- Not use our services to transmit harmful, offensive, or illegal content
Failure to comply with these obligations may result in suspension or termination of your access to our services.
Payment Terms
For paid services, you agree to pay all applicable fees as described in your service agreement. Payment terms will be specified in individual contracts or service agreements. All fees are non-refundable unless otherwise specified in writing.
We reserve the right to suspend or terminate services for non-payment of fees. Any changes to pricing will be communicated with reasonable advance notice.
Intellectual Property
The metanovae website, services, and all related content, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of metanovae or its content suppliers and are protected by Malta and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted under applicable copyright law or these terms.
Any feedback, suggestions, or ideas you provide regarding our services may be used by metanovae without restriction or compensation to you.
Data Protection and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You have rights regarding your personal data as described in our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by applicable law, metanovae shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
In no event shall metanovae's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to metanovae in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Disclaimers
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. metanovae disclaims all warranties, including but not limited to:
- Warranties of merchantability and fitness for a particular purpose
- Warranties that the services will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content or information
We do not warrant that our services will meet your specific requirements or that any defects will be corrected.
Indemnification
You agree to defend, indemnify, and hold harmless metanovae, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from:
- Your use of and access to our services
- Your violation of any term of these terms of service
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your use of our services caused damage to a third party
Governing Law
These terms of service and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Malta.
Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malta. You consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.
Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms of service.
You may terminate your use of our services at any time by discontinuing your use of the website and services. If you have a paid service agreement, termination terms will be as specified in that agreement.
Upon termination, your right to use our services will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Contact Information
If you have any questions about these terms of service, please contact us:
- Email: legal@metanovae.top
- Phone: +356 21408153
- Post: metanovae Ltd, Triq San Pawl 41, Sliema SLM 0624, Malta